Chicology takes great pride in providing 100% customer satisfaction. If for any reason, you’re not satisfied with your purchase, we’ve outlined the following guidelines to help make your return a smooth and seamless experience:
- You may return your unused item in its original condition and packaging within 30 days of receipt.
- Be sure to request a return by filling out the form below, otherwise there could be delays in processing your return.
- Unless your item is received damaged, or there was some error on our part, you will be responsible for all return shipping costs.
- Because refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments and provide us with the shipment tracking number .
- Our Ready-Made products have a Limited One Year Warranty . Our Custom-Made products have a “3-3-3” Limited Lifetime Warranty.